Pioneer in global business process outsourcing (BPO), The DDC Group (http://www.theddcgroup.com/), will expand its North American headquarters (http://www.theddcgroup.com/usa/) in Atlanta, with a 41 percent staff increase by October 2014.
The DDC Group has been operating on the continent since 2004, when the co-founders in the United Kingdom and Asia-Pacific witnessed an emerging need for a boutique, custom-designed BPO solution provider for American enterprises.
The expansion is a result of a recent selection of The DDC Group by a leading U.S. healthcare revenue cycle management company to create a competitive solution that will equip the new client's team with stronger efficiencies, higher quality data and unique visibility through a standardization of its business process management.
"This is just the beginning for a major growth spurt of DDC's North American operation," said Art Zipkin, president of DDC's North American operations. "This project is a catalyst for 41 percent growth in 2014, to be followed by another 30 percent in 2015. Our ability to develop customized back office solutions delivers cost efficient ways for our clientele to move their business forward at a faster rate and greater capacity."
This specifically tailored solution will include post-processing clerical and quality assurance services for the client's best-in-class remittance process offering. As a result, all of DDC's clientele will reap rewards of an even greater capability than that which the provider is already known for, to add capacity, leverage scalability and increase cost savings through its effective and unique process standardization methods.
The North American division has seen steady growth over the last decade, with satellite offices being added in Denver, Tampa and New York and clientele stretching up into Canada. The Atlanta office will remain the continental headquarters for several reasons, including an impressive talent pool to staff its IT and project management teams, as well as its proximity to the international airport.
"We chose Atlanta because it offers the best of global transportation, equipping us with more point to point direct access to customers," explained Zipkin. "Now we have a fantastic team with many years of experience, and we wouldn't see any benefit by moving to another destination."
The hiring boost related to this expansion will benefit The DDC Group's data entry, processing and clerical teams in Atlanta. Interested applicants should visit The DDC Group's U.S.-based website for job descriptions, required qualifications and application instructions at: http://www.theddcgroup.com/usa/ddc-careers
About The DDC Group
The DDC Group was founded in 1989 on the bedrock of low-cost offshore data processing, and over the past two decades has guided clients through globalization, market fluctuations and technological determinism. Now, the company boasts a diverse offering of innovation-driven, knowledge-based solutions with seven divisions and 3,500 employees worldwide. The DDC Group's hybrid on-and-offshore service model delivers tailor made projects in 20 languages and ahead-of-the-curve industry standards for clients across North America, Europe and Asia-Pacific.
For more information, please visit http://www.theddcgroup.com/, follow us on Twitter (https://twitter.com/TheDDCGroup), find us on Facebook (https://www.facebook.com/pages/The-DDC-Group/608667002491682) and connect with us on LinkedIn (http://www.linkedin.com/company/ddc-usa).
SOURCE: The DDC Group