SOURCE: TriTech Software Systems

TriTech Software Systems Showcases Its NG9-1-1 Proven Call Handling Solution at NENA Conference

TriTech 911 Delivers a Combined Voice and Text Workflow to Manage Your Transition to NG9-1-1

As the Voice of 9-1-1, the National Emergency Number Association (NENA) hosts an annual conference focused on 9-1-1 policy, technology, operations, and education issues. TriTech Software Systems ( will demonstrate the power and user friendly features of its standalone 9-1-1 call handling solution at the NENA Conference on June 16-17 in Nashville, Tennessee. With the four major wireless carriers meeting their deadline of offering text-to-911, the TriTech 911 user interface is ready to accept and process text-to-911 messages. When your agency is ready, TriTech is ready with you.


Key Facts:


-Next Generation 9-1-1 (NG9-1-1) is creating a huge shift in the industry in which many public safety answering points (PSAPs) will be looking to upgrade their 9-1-1 system. With established connectivity to statewide Emergency Service Internet Protocol Networks (ESInets) and call delivery using Session Internet Protocol (SIP), TriTech 911 simultaneously supports connectivity to both traditional CAMA trunks and Next Generation ESInets to provide a phased or complete upgrade of your environment.


-While the public safety telephony market has been dominated largely by two vendors, TriTech is steadily gaining 9-1-1 market share with its reliable 9-1-1 solution. TriTech's 911 solution is overwhelmingly favored for its user-friendly graphical user interface (GUI) design and positive user experience. Backed with its strong reputation, TriTech has over 100 agencies currently utilizing a TriTech 911 solution.


-TriTech will be in booth #401 at the NENA Conference showcasing their 911, CAD+911 unified solution, and IQ -- its cloud-based search and analytics suite. Participate in an interactive product demonstration to discover why TriTech is the vendor of choice for over 2,700 agency installations worldwide.


Supporting Quotes:

Chris McAllister, Vice President of Product Management and Marketing, TriTech Software Systems
"Over two years ago, we acquired a 9-1-1 solution with a customer base ranging from small- to medium-sized public safety agencies. Since that time, we have made numerous enhancements to the software and strengthened our 9-1-1 resources and expertise. Three patents, which utilize our 9-1-1 technology, are pending, and TriTech 911 supports connectivity to statewide ESInets. Just as our computer-aided dispatch (CAD) and records management systems (RMS) are leading the industry in market share, user experience, and depth of functionality, TriTech is investing that same innovation and energy into our 911 solution. We recognize the challenges that PSAPs will be undertaking with the transition to NG9-1-1. With our expertise in developing solutions that focus on improving the user experience and operational efficiency, we are confident that the TriTech 911 system will be the preferred system to guide PSAPs into the future."


Supporting Resources:
TriTech Website:


About TriTech Software Systems

TriTech Software Systems has been developing innovative solutions for public safety for more than 20 years. The company provides products and services to address any size and type agency with an end-to-end product suite to meet the needs of any agency -- PSAP, Law, Fire, or EMS.

TriTech Software Systems' sole focus is public safety software. The company's experienced team contributes on average, 13 years of industry experience. TriTech has delivered the most trusted public safety software for over two decades and continues to lead the market with innovative, enterprise-wide cloud-based and on-premise solutions for 9-1-1, computer aided dispatch, records management, jail management, analytics and intelligence, field-based reporting, patient care reporting, and ambulance billing software.


For the best end-to-end integrated solution with unparalleled workflow, join the 2,700+ agency installations serving over 240 million citizens across 7 countries who rely on one company -- TriTech Software Systems.


Editorial Contact
TriTech Software Systems 
Laura Weinhofer
Director of Marketing 


SOURCE: TriTech Software Systems