SOURCE: TriTech Software Systems

TriTech Operations Team Drives Revenue Growth with Record Number of System Implementations

TriTech Software Systems, the leading provider of public safety software, proudly reports a strong mid-year performance resulting from over 30 successful system implementations and 53 customer transitions to cloud-based solutions. Several projects completions open bandwidth for the Operations Team to focus on many new projects from the strong backlog of sales bookings. 

 

System Go Lives

-Big Rapids (MI)

-Brockton Fire (MA)

-Bucks County – Penndel PD and Langhorne PD (PA)

-Butler County Sheriff (OH)

-Collierville Police (TN)

-Darien Police (CT)

-Department of Parks and Recreation - Norcom and Surcom (CA)

-Duxbury Police (MA)

-Elkhart County Jail (IN)

-Gloucester Police and Fire (MA)

-Graham PD (NC)

-Greeneville Police (TN)

-Hamilton County 9-1-1 Emergency Communications District (TN)

-Hamilton Police (OH)

-Hendersonville Police (TN)

-Integrity Ambulance Service (OH)

-Knoxville Police (TN)

-Lake County Sheriff’s Office (IL)

-Lucas County (OH)

-Marlborough Police Department (NH)

-Monroe County Sheriff (WI)

-North Shore Long Island (NY)

-North Smithfield Fire & Rescue (RI)

-Northstar Paramedic Services (AL)

-Orange County Sheriff’s Department (CA)

-Pennsylvania Ambulance (PA)

-Pittsburg Police (NH)

-Plymouth County Sheriff (MA)

-Sedgwick County (KS)

-Sherborn Fire (MA)

 

Key Facts:

-Hamilton County 9-1-1 Emergency Communication District, the primary public safety answering point for one of the largest counties in Tennessee, went live on Inform 911, TriTech’s 911 call handling solution. TriTech’s implementation team worked diligently to deliver TriTech 911 on time and within budget. Inform 911 supports 41 positions in the main center and 29 positions in their backup center.

 

-TriTech’s Operations Team successfully transitioned 53 customers from its on-premise billing and electronic patient care reporting (ePCR) solutions to its cloud-based counterparts. TriTech has over 275 customers on its EMS cloud-based solutions – TriTech.com Billing and TriTech.com ePCR. TriTech.com Billing is the EMS industry’s leading cloud-based solution for EMS billing, reimbursements, and collections. When integrated with TriTech.com ePCR, up to 90% of the data entry is defaulted into the EMS billing program, thereby eliminating repetitive data entry for the billing staff and allowing them to focus on other areas, such as collections or catching up on backlogged work.

 

-Big Rapids Police Department went live as the first agency using TriTech.com Analytics, a cloud-based reporting and analytics solution. TriTech has partnered with Nlets, the premiere interstate justice and public safety network, as the hosting facility for its public safety cloud applications – TriTech.com IQ and TriTech.com Analytics. Combined with IQ which aggregates 911, CAD, RMS, and Jail data into one common repository, TriTech.com Analytics provides visual dashboards to transform complex data from multiple disparate systems into easy-to-understand views.

 

Supporting Quotes:

Darrin Reilly, Chief Operating Officer, TriTech Software Systems

“Our focus remains on developing and supporting the best solutions in public safety while maintaining the highest levels of customer satisfaction. We do so through a close partnership with our customers to ensure that our systems meet their technical and operational needs now and into the future. As our market presence continues to expand, TriTech’s proven methodology for project management and knowledgeable staff makes us well positioned for continued growth and success in serving our customer base.”

 

Brayton Round, Deputy Fire Chief, North Smithfield Fire and Rescue Services

The new Perform CAD and Fire Records system the we have recently installed is already providing more information and providing it easier than the systems we were previously using.  Both the dispatching element and the report writing section are easier to use with more advancements over our previous systems.  The RMS and CAD are allowing us to keep track of much more information including, permits, inspections, violations and hazardous materials making our job easier and more efficient.

 

Lt. David Townsend, Training / Public Relations, Collierville Police Department
The TriTech training staff was great. The instructors were very knowledgeable about the software and how it would relate to our state reporting requirements. 

Stewart Cowles, System Administrator, Greeneville Police Department (*excerpt from The Greeneville Sun)

 

“This is modern, and it has more at-a-glance features than our previous system did… If you want to add additional units to this [call], it's as easy as drag-and-drop.”

 

Supporting Resources:

TriTech Software Systems:  http://www.tritech.com  

GPD Introduces High-Tech Dispatch: http://www.greenevillesun.com/news/article_32487b20-f8c1-522e-83b1-c9d792561b65.html

 

About TriTech Software Systems

TriTech Software Systems has been developing innovative solutions for public safety for more than 20 years. The company provides products and services to address any size and type agency with an end-to-end product suite to meet the needs of any agency – PSAP, Law, Fire, or EMS.

 

TriTech Software Systems’ sole focus is public safety software. The company’s experienced team contributes on average, 13 years of industry experience. TriTech has delivered the most trusted public safety software for over two decades and continues to lead the market with innovative, enterprise-wide cloud-based and on-premise solutions for 911, computer aided dispatch, records management, jail management, analytics and intelligence, field-based reporting, patient care reporting, and ambulance billing software.

 

For the best end-to-end integrated solution with unparalleled workflow, join the 2,700+ agency installations serving over 200 million citizens across 7 countries who rely on one company – TriTech Software Systems.

 

Editorial Contact

TriTech Software Systems

Laura Weinhofer, Director of Marketing

858.799.7460

laura.weinhofer@tritech.com